Transform Your Cloud Management for Peak Performance Today!
Cloud Governance
Effective cloud governance is vital for seamless operations and robust security. We provide tailored solutions through collaborative policy development, stringent compliance management, and strategic cost optimization. Our approach ensures regulatory compliance, minimizes expenses, and safeguards your data and applications.
Security Posture Management
We understand the evolving nature of cyber threats. Your organization can navigate the digital landscape confidently with vigilant monitoring and continuous optimization. Our proactive approach ensures your security posture stays ahead of threats and protects your digital assets and allows you to focus on driving your business forward.
Monitoring and Support
Effective cloud management demands vigilance and robust support. Our services ensure your cloud infrastructure operates at peak performance with real-time insights to detect and resolve issues proactively. We provide uninterrupted service and swift resolutions with comprehensive monitoring and support. This allows you to focus on your core business activities confidently.
Infrastructure Automation
Accelerate your growth with streamlined infrastructure automation. Optimize resource allocation, automate tasks, and scale effortlessly. Drive faster deployments, reduce errors, and increase agility—all while ensuring cost-effectiveness for seamless scalability.
Benefits of managed IT services provided by Tecnologia
Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:
- Grow your business while our experts handle your technology.
- Get more done with information technology that increases productivity and efficiency.
- Eliminate budgeting surprises with a flat monthly rate for comprehensive IT coverage.
- Protect your business and your data from unexpected problems and unwanted intruders.
IT Service for You
We know that every businesses’ needs are completely different from the next, so we offer packages for any business size or budget.
Predictable Costs 24/7
We doesn’t charge you more when your network is down or a server fails. Our flat-rate fee programs covers all of that whenever you need it done.
Keeping Your Team Productive
Our managed services include round-the-clock monitoring of your key infrastructure, computers and network servers.
Our Team is Ready to Help
Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
Empower Your Business with Proactive Cloud Management.
Cloud managed services with us
Product Engineering
A reliable product engineering partner that can visualize and manifest the products exactly as envisioned by the stakeholders
Data Analytics
Helping you derive insights from data that can positively impact your strategic decision making. We are a Databricks partner analytics company, helping you setup a 360 degree analytics at scale.
Cloud Managed Services
Enabling you to grow & scale seamlessly while we take care of day-to-day management, support, and monitoring of your cloud infrastructure.
Consulting & Advisory Services
Consulting & Advisory tailored to your specific market, user personas and revenue models. Right from technology selection to product rollouts, to scaling massively, we've got you covered.
Cloud managed services
with us
Tailored Cloud Governance Solutions
We collaboratively develop policies to ensure compliance and optimize costs to safeguard your data and applications while ensuring seamless operations and regulatory compliance.
Proactive Security Posture Management
We vigilantly monitor and optimize your security posture to stay ahead of cyber threats to protect your digital assets which allows you to focus on business growth confidently.
Robust Monitoring and Support
Our proactive approach ensures peak cloud performance which offers real-time insights and comprehensive support to resolve issues swiftly and empowers you to focus on core business activities.
Streamlined Infrastructure Automation
We automate your cloud infrastructure to enhance efficiency and reliability to minimize manual tasks optimize resource utilization and accelerate your time-to-market and business agility.
Customized Compliance Solutions
Tailored compliance management solutions ensure adherence to regulations, mitigating risks and fostering stakeholder trust while optimizing operational efficiency and cost-effectiveness.
Strategic Cost Optimization
We maximize your budget's efficiency, ensuring optimal resource allocation and enabling investment in innovation and growth initiatives for long-term success by collaboratively optimizing costs.
Personalized Data Protection
We prioritize data security and implementing tailored measures to safeguard your sensitive information, maintaining confidentiality, integrity, and availability. We foster trust among your customers and partners.
What clients say about our Managed IT Services
Frequently Asked Questions
What are your two primary services?
Fully Managed IT Services – TechGigs monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.
Co-Managed IT Services – We support internal IT as an extension of your team. This role includes patching, repetitive tasks, one-off services, and special projects. We handle the backend while in-house IT manages everything else.
What other services do you offer?
Cybersecurity
IT Consulting
Cloud Services
Network Connectivity (ISP Services)
What business problems do you solve?
By leading with IT strategy and compliance guidance, TechGigs fills two major gaps in the IT provider industry. This expertise helps clients:
- Save time, money, and increase profitability.
- Reduce employee frustration and improve team morale.
- Solidify defenses against data breaches, ransomware attacks, and legal exposure.
- Lower cybersecurity and compliance risk
What are your core services?
Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.
- vCIO – Strategic direction, budgeting, planning, and consulting services with account reviews and IT roadmaps to advance your digital transformation.
Managed Services Concierge – Your point of contact for all account details. This trusted advisor is the quarterback between your vCIO and the service team, managing questions about IT services, invoices, and every piece of business enabling technology that supports decision making, collaboration, productivity, compliance, business continuity, security, and efficiency. - Client Management Tools – Professional Services Automation, Ticketing, CRM, Remote Management and Monitoring, Documentation, Communication, Notification, and Data Privacy.
- Vendor Technical Assistance – We interact directly with your other technology vendors for incident remediation, opening tickets, escalating requests, or working to resolve incidents within your IT environment.
- We will also answer basic questions about your environment or provide access to systems the vendor has requested when approved by the client, such as allocating IP addresses for a copier, a security camera vendor or allowing network traffic for a vendor’s service.
- This assistance covers hardware manufacturers, software development firms, cloud service providers, ISPs, telecommunication brokers, printer and copier companies, and local couriers.
- Procurement Services – TechGigs sources products exclusively from authorized channels and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
Network Management – Monitoring, Administration, Reporting, Domain Name, and SSL Certificate Management, Remote Incident Remediation, and On-site Incident Remediation.
If a client has more than one location – with expanded Network Management & Vendor Technical Assistance requirements – additional Core Services charges will apply.
How are you different?
TechGigs selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.
TechGigs creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.
Most TechGigs locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.
How do you maximize responsiveness?
TechGigs is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.
This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.
We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.
Our Service Level Agreement prioritizes client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.
Assisting with a password reset is a P4. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.
The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.
What is your industry focus?
Operationally mature organizations in the following verticals:
- Professional
- ServicesCPA
- Legal
- Finance
- Insurance
- Real Estate
- Consulting
- Manufacturing
- Healthcare
- Nonprofit