Privacy Policy

Effective Date: 01/01/2026

This Privacy Policy describes how Roxiler Systems (“Company”, “we”, “our”, or “us”) collects, uses, maintains, and protects the information provided by users (“you”, “your”) when you access or use our services, website, or make payments through authorized payment gateways.

We are committed to ensuring that your privacy is protected and that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect personal and non-personal information including, but not limited to:

• Full name

• Email address

• Phone number

• Billing and payment-related details (processed securely via third-party payment gateways)

• Business or project-related information shared voluntarily

• Communication data (emails, messages, call records)

We collect only the information that is necessary to provide and improve our services.

2. How We Use the Information

The information we collect may be used for the following purposes:

• To provide, operate, and maintain our services

• To process transactions and send payment confirmations

• To communicate with you regarding your project, services, or support queries

• To improve our services, offerings, and customer experience

• To comply with legal and regulatory obligations

We do not use your information for any unlawful or unauthorized purposes.

3. Payment Processing

All payments are processed securely through trusted third-party payment gateways or other authorized providers.

We do not store or have access to your full credit/debit card details. Payment-related information is handled directly by the payment gateway in accordance with their security standards and privacy policies.

4. Data Protection and Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent users’ personal identification information to others.

We may share your information only in the following circumstances:

• With payment gateway providers for transaction processing

• With trusted service providers who assist in operating our business (under confidentiality obligations)

• When required by law, regulation, or legal process

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

Once the data is no longer required, we take reasonable steps to delete or anonymize it.

7. Cookies and Tracking Technologies

We may use basic cookies, analytics tools, or similar technologies to enhance user experience, analyze usage patterns, and improve our services.

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities.

8. User Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data, subject to legal obligations

To exercise these rights, you may contact us using the details provided below.

9. Third-Party Links

Our services or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such external sites.

We encourage users to review the privacy policies of any third-party services they interact with.

10. Consent

By accessing our services, providing your information, or making a payment, you consent to the collection, use, and handling of your information as described in this Privacy Policy.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: official@roxiler.com